Child care group parent portal:- Office of Workforce Solutions Child Care Seeing Few Clients. To ensure the safety of our employees, customers, partners, and communities, we only allow restricted public access and only meet clients one at a time at our office. Our team will be accessible via the phone, email, and online. Mon-Fri 8:00 am-5:00 pm Please continue to submit papers by using this site to upload documents, Emailing documentation to your case manager, faxing paperwork to our office @ 940-723-1818, or dropping paperwork off in our dropbox by the child care entry front door.
Review and synthesize user research from the California Child Care Resource & Referral Network (CCCR&RN) and the Silicon Valley Community Foundation.
who performed user research with parents in San Mateo County to better understand their
both parents and child care providers — the two primary end-users for the Parent
Portal. Please see Appendix 4 for the user research documentation.
Conducted unique user research, including a design workshop with preschoolers
PDG Parent Group, to better understand low-income parents’ attitudes and actions
seeking child care Details in Appendix 3.
Researched other states’ parent portals and eligibility screens to learn best practices.
both online services. For a comparison of comparable state-wide programs, see Appendix 7.
kin portals Also, read Section III for important takeaways from other states’ Parent Portals.
I did a gap analysis on mychildcareplan.org to see what needs to be changed.
Families that need child care but do not satisfy the minimal job, school, or training criteria will be able to get it. Parents will be provided three months of initial eligible child care to work a minimum of 25 hours per week for single parents and 50 hours for two parents. Care will be refused if, after three months of initial eligibility, you still do not satisfy the minimal job activity criteria.
to AB 2960. See Section IV for additional details on the gap report’s conclusions.